Payouts Operator

Payouts Operator – Must drive due to location

My client is a successful and independent motor finance lender who have seen rapid growth over the last 18 months.  They are looking for a Payouts Operator to join them on a permanent basis, you will be working with a team of proactive and driven individuals ensuring that the company’s loan products are offered in a timely and accurate fashion.

Payouts Operator – Must drive due to location

Role Responsibilities

• Payout deals to policy and mandate
• Check agreements received from Dealers for accuracy and completeness
• Confirm underwriting conditions are met
• Printing of letters and management of the post
• Manage, park, and release/snagged deals
• Completion of courtesy calls as required
• Keep electronic and paper filing in order at all times
• To keep up to date with the company’s products
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others health and safety at all times.

Skills and Experience required

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

Experience

• Experience of working in a team, and in an office environment
• Experience of liaising directly with customer on the telephone
• Ability to understand and comply with documented processes and procedures

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Ability to work as part of a team
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines
• Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships

Shift Pattern

This role will follow a shift pattern which will comprise of the below:

3 weekend days in every 5 weeks to be worked 9am-5pm and you will receive 2 weekdays off in Lieu those weeks – they aim for these weekdays to be in succession.

Shifts on weekdays will be a mixture of 8am-4.30pm, 10am-6pm and 11.30am-8pm.

37.5 hours per week.

So what are the next steps

If this sounds like the role for you and you have the relevant skills then please do not hesitate to apply directly. You can also send a copy of your CV to [email removed] or call 01892 553 233 for a discussion.