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Head of ICT Operations

  • Location: Hounslow
  • Salary: £400 to £440
  • Type: Contract
  • Posted: 37 days ago
  • Company: IQ Talent Centre

Have you got solid and demonstrable experience with leading, managing and developing the ICT Operations for a large and complex organisation? A local government client, based in West London, is on the hunt for a stand-out Head of ICT Operations to join them on an initial 6 month basis.

The position will involve the successful candidate providing a lead role in the development and delivery of the ICT strategy as well as BAU operations (currently focused on flexible, remote and mobile working across all the services across the council.)

It’s essential that this role be taken on by an individual that has strong technical knowledge and is able to set and run the direction and standards of the team.

Key skills & experience include:

  • Network, telephony & infrastructure background
  • Engagement and liaison with other heads of service
  • Management of ICT service desk operations
  • Infrastructure management & maintenance
  • Explain complex technical issues in a simple & easy to understand manner
  • It is not essential to have worked for a local council but this would be hugely advantageous – as would, experience in a similar role for a public sector organisation

Key responsibilities:

  • Lead on the overall delivery and daily management of the mobile working programme
  • Creating a results-driven culture and environment
  • Management of all budgets allocated by the Director of IT
  • Negotiate and liaise with 3rd party suppliers
  • Produce high quality written reports & data visualization
  • Assist on the design and delivery of network and infrastructure related projects – manage the day to day operations
  • Manage the Smarter Working principles which enables all staff to work anywhere at anytime
  • Management of 6x direct reports

If you having experience in a similar role or are a Service Delivery Manager looking for an opportunity in a more senior position then please get in touch with Natalie Wattenbach, directly to discuss the position:

  • [email removed]
  • 01892 553212

This role offers a day rate circa £430.