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Online Merchandiser

  • Location: London, Greater London, England
  • Salary: £200 to £250
  • Type: Contract
  • Posted: 119 days ago
  • Company: IQ Talent Centre

Online Merchandiser

Working within the Website Merchandising team to deliver best in-class execution of journeys and merchandising of all products and propositions on both the desktop and mobile client websites.

  • Create best-in-class journeys for our products, including product detail pages which feature outstanding content, images and video.
  • Review key journeys (including top products) daily and continuously optimise based on analytics and customer feedback.
  • Look through the eyes of the customer and champion online NPS.
  • Constantly monitor competitors’ journeys and execution of campaigns, identifying new trends and innovation.

Merchandising

  • Execute the merchandising of all key pages of the clients desktop and mobile sites, including the homepage and category pages.
  • Work with the Website Trading team to ascertain priorities and brief the Website Design team.
  • Ensure that all new pages and updates adhere to the sign-off process.
  • Execute business campaigns and priorities e.g. Christmas, 4G, value-for-money, comparison.

Analysis

  • Work with Website Trading team to analyse the effectiveness of all landing pages, making changes based on the data.
  • Obsess over customer interactions with product journeys, monitoring traffic, conversion and fallout points.
  • Experience of website merchandising for an online retailer.
  • Graduate level education.
  • Intermediate knowledge of HTML and experience of using Dreamweaver.
  • Experience of using a content management system.
  • Able to understand and create best in class customer journeys and work with analytics to streamline these.
  • Creative and proactive - does not accept the status quo and will challenge precedent where appropriate.

Able to work in a fast-paced commercial environment, whilst maintaining strong attention-to-detail.

  • Website Trading team
  • Website Design team
  • Website Development team
  • Marketing team
  • Content team
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