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Technical Lead

  • Location: London, Greater London, England
  • Salary: £55,000 to £60,000
  • Type: Permanent
  • Posted: 180 days ago
  • Company: IQ Talent Centre

Technical Lead – Permanent – London - £60,000 Per Annum + Excellent Benefits

Are you a hands-on professional that has existing experience acting as 4th line support within an ITIL environment? A valued client of InterQuest Group are on the hunt for a Technical Lead that can provide leadership, support & advice for the maintenance of existing services as well as the creation and delivery of continual service improvement plans.

Managing all technical aspects of the services, you must have the ability to liaise with 3rd party suppliers and support the Service Delivery Manager on ensuring that the organisation is meeting SLA’s & KPI’s.

Key technical skillset:

  • Cloud & on-premise platforms, including application, infrastructure & network services
  • PAAS (platform as a service)
  • IAAS (infrastructure as a service)
  • Microsoft Azure (Holding a Microsoft certification such as MCSE or MCSA would be highly advantageous)
  • On-premise infrastructure across server, storage, network & security appliances/devices

Key responsibilities:

  • Management of cloud & on-premise platforms
  • Management of suppliers and MSP in the delivery of infrastructure & application services
  • Providing technical leadership in an operational and project-focused capacity
  • Ensuring that IT Services are well maintained
  • Engage closely with internal IT teams to ensure that designs and technical implementations are fully documented
  • Assist in the development and maintenance of road maps
  • Creation of performance reports and system reviews, annually
  • Act as technical governance & guidance for new solutions
  • Contribute to Disaster Recovery testing