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Service Design & Transition Manager

  • Location: London, Greater London, England
  • Salary: £500 to £500
  • Type: Contract
  • Posted: 471 days ago
  • Company: IQ Talent Centre

Service Design & Transition Manager

West London

6 Months – Contract

Do you have a solid background in IT Service Design & Transition and seeking your next role? Have you got an in-depth knowledge in service transition and experience in building cloud platforms? If so, please read on…

Our client is looking for someone to achieve operational readiness and ensure the control transition of IT Cloud Services. You will work closely with key stakeholders to build a robust service operations model using Digital and Cloud architectures whilst effectively documenting, implementing and testing as you work.

Key Responsibilities

  • Creating a robust support model aligned to the existing operating model
  • Build and maintain relationships with key stakeholders as well as clients, peers and seniors
  • Providing precise service setup and service run estimates that are managed within the agreed budget
  • Producing a service design and transition plan that is aligned to the delivery plan
  • Ensure all operational teams are equipped with training and runbooks
  • Orchestration for go-live milestones

Essential Skills

  • Strong experience working in Service Design and/or Transition
  • Experience building operating models in cloud environments
  • Strong knowledge of cloud platforms, such as AWS or Azure
  • Comfortable working in a fast-paced environment
  • Proactive and Adaptable
  • Agile Experience

Desirable Skills

  • Retail industry experience
  • Good understanding of BMC Remedy and Sharepoint
  • Experience working with Jira and Confluence would be advantageous

If you fit the above skill set and are interested in this role, please forward over a copy of your CV ASAP.

Contact: Dan Harrison

[email removed]