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Customer Service Advisor

  • Location: Cheadle
  • Salary: £16,000 to £18,560
  • Type: Permanent
  • Posted: 67 days ago
  • Company: Red Recruitment

Are you looking for Evening/night shifts? Do you have a passion for customer service?

Our client based in Cheadle, Stockport are looking for a Customer Service Advisor to start ASAP!

Benefits for a Twilight/Night Customer Service Advisor:

* Great basic salary of £16,000/£18,560 per annum

* 24 hours over 8 days; hours of 4:30pm-10:30pm

* Night shift available: 4 days on / 4 days off 10.30pm - 9am

* Four week training plan in Cheadle, Stockport to ensure fully prepared for the role

Responsibilities for Customer Service Advisor

* Corresponding with all parties concerned by use of the telephone, letter, and any other means appropriate

* Ensure correct prioritisation of workload and time management schedules are adhered to

* Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms

* Complaint handling within agreed company procedures

* Keeping the policyholder informed both verbally and in writing of the status of the claim

* Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently

Skills for a Customer Service Advisor:

* Communication

* Results Focus

* Client Focus

* Developing Self and Others

* Problem Solving

* Quality Focus

* Commercial Awareness

* Planning and Organising

* Systems of Work

The roles start ASAP and interviews are taking place in Cheadle, Stockport.

If you are interested then please email your CV over to [email removed] or apply today!!!