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French Speaking Customer Service Advisor

  • Location: Swansea
  • Salary: £19,000 to £19,000
  • Type: Permanent
  • Posted: 400 days ago
  • Company: Red Recruitment

Can you speak French fluently and have previous Customer Service experience and looking for the right position to utilise your skills?

If yes, we want to hear from you! This is an exciting chance to join an established team as a French Speaking Customer Service Advisor and work for a globally recognised employer with great future prospects.

Job title: French Speaking Customer Service Advisor

Salary: £19,000

Hours: Monday - Friday 9am - 5pm.

Location: Mumbles

What are your duties as a French Speaking Customer Service Advisor?

  • To answer enquires via email
  • To answer enquiries via telephone
  • To process payments over the telephone
  • To follow up with existing clients on unpaid invoices
  • To contact existing clients to check for event special requirements
  • Occasional travel to London events to assist event managers
  • Allocation of sales leads to the sales team
  • General support for other departments when required
  • Adhoc tasks set by the Customer Service Manager

The Successful Candidate for the French Speaking Customer Service Advisor application must possess the following key skills:

  • Fluent in a French and English
  • Existing experience in a customer facing role
  • Experience of using Microsoft programmes most notably Word and Excel
  • Experience of working as part of a team but also being able to work using own initiative
  • Experience of multi-tasking and prioritising tasks based on different deadline
  • Excellent attention to detail
  • Good communication skills - written and verbal
  • Positive, can do attitude

Click APPLY NOW to be considered for the vacancy of French Speaking Customer Service Advisor in Mumbles today!